Recover lost revenue when payments fail
Automatically route failed or declined payments to a backup processor, giving you another chance to recover lost revenue and improve authorization rates.
Never miss a payment
Never lose a payment opportunity
When your primary processor rejects a payment, Primer automatically retries through your chosen backup processor - no customer input, no disruption.
Authenticate once,
every time
Primer securely reuses 3DS data from the initial transaction, so your customers never need to re-authenticate.
See every retry,
measure every recovery
Track fallback events in real time within the Primer dashboard, with full visibility into payment attempts, outcomes, and recovered revenue.
Proven. Trusted. Built for scale.
+38%
Average payment recovery with fallbacks
$410m+
In recovered payment volume
2X
Recovery within a week of activation
What Payments teams say
Greg Rikkhachai
Former Head of Payments, Banxa
We recovered over $7 million in revenue over six months using Primer Fallbacks.
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Deep dive into payments
Welcome to The Auth, Primer’s home for payments insights and expertise.
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